Radin print d.o.o., Gospodarska ulica 9, 10431 Sveta Nedelja, PIN: 08231094036 (hereinafter: Radin print d.o.o. and/or controller) represented by the director Dalibor Pinjuh
Giving consent refers to all personal data that Radin print d.o.o. may, in certain situations, collect when visiting the company’s websites, communicating through social media, contacting in the context of establishing business cooperation, interaction with Radin print d.o.o. as a business user, supplier, employer, employee, business partner etc. This includes, among other things, personal data collected online or offline.
In order to exercise the right to protection of personal data in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679 of THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), in this document we clarify when and why we collect and process personal data.
Please read this document carefully in order to be familiar with terms and conditions of use of your personal data at Radin print d.o.o. as the controller of the processing of personal data.
In our contacts with you, we may ask you to share your personal data with us for the following purposes:
Receiving information on Radin print d.o.o. services and news
Participation in Radin print d.o.o. web activities on the Internet, including our social media channels/pages and the like.
Saving your data for future interactions and communication with Radin print d.o.o.
Helping to improve our services and enabling Radin print d.o.o. to regularly inform you about them
Solving service-related problems
Receiving customized messages, special offers and promotional content in line with your interests, based on the information you shared with us as well as on the basis of the information collected through cookies or similar techniques concerning your use of the Radin print d.o.o. website/social media pages.
The Radin print d.o.o. uses essential cookies that are necessary for the technical functionality of the website or provide the service you requested. These cookies do not store any information that could identify you.
When conducting business with Radin print d.o.o. as a client, supplier or business partner, we will ask you to share your personal data with us for the following purposes:
Fulfillment of legal obligations towards state authorities in terms of information on the status of contractual relationship
Customer relations management
Ensuring access to information
Recruitment
Other types of communication
Analysis and understanding of interaction with clients
Answering questions or resolving requests for providing a service
Performing a service
In general, we process your personal data only for the purposes we have informed you about. These purposes may be based on legislation which Radin print d.o.o. must respect, on the contract concluded with you by Radin print d.o.o. and on personal consent.
When interacting with Radin print d.o.o. as a client in person, via e-mail, telephone, web or social media, we may collect data from you, such as:
General personal data, including: name and surname, PIN, date of birth
Contact details, including: address, telephone/cellphone number, e-mail
Workplace
Business relationship history
Assent data (not only consents)
Payment data
Visit data
Message or query from the User which may include data on past or current business relationship
We may also collect personal data through cookies or similar techniques, including, among other things, the following:
IP address
Cookie ID
The web browser you use
When you communicate with Radin print d.o.o. as a supplier or a business partner, we may collect the following data:
Name and surname
E-mail address
Telephone/cellphone number
Business address
Name and address of the company you work for
Personal details that may be relevant to the business relationship, e.g. your professional experience, etc.
You can share personal data with Radin print d.o.o. by means of (not limited to):
Communication with Radin print d.o.o. (may be related to a service, through a query or a request you have addressed to us)
Communication with one of the Radin print d.o.o. employees in person, by e-mail, by telephone, in written or oral form.
Using the website and its functionalities
Participation in social media activities concerning the promotion of Radin print d.o.o.
Request to receive messages on your mobile phone/device
Subscription to Radin print d.o.o. Newsletter
Voluntary participation in surveys
Cookies placed on your computer or mobile device when visiting our websites
Social media monitoring: Radin print d.o.o. may search for relevant and publicly available content online and use it to improve its services, handle client requests and provide targeted marketing content
When you communicate with Radin print d.o.o. as a supplier or a business partner, a potential employee etc., data collection will also be carried out in the following ways:
Conclusion of cooperation and/or employment contracts
Providing Radin print d.o.o. services
Communication with Radin print d.o.o.
Developing a partnership
When accessing the business premises of Radin print d.o.o.
Participation in fairs, events or promotions
Voluntary participation in surveys
If you do not want Radin print d.o.o. to use personal data that you have not provided yourself, you can contact us at any time by e-mail at gdpr@radinprint.hr and our Data Protection Officer (DPO) will refer you to the procedure for exercising the rights of data subjects.
We may share your personal data with service suppliers, business partners and other third parties, in accordance with the applicable law and business contracts we have with such institutions. In certain cases, where not stipulated by law, your personal data may be forwarded to third parties such as an accounting service, a company that provides customer records software service, a company analyzing wishes and interests on our website, a delivery service, etc. Radin print d.o.o. hereby confirms that it has warned all suppliers (third parties) conducting business with the company that they are themselves obliged to comply with the GDPR and that they must handle all the collected and processed data that are not part of the legal obligations by entering into an agreement on the transfer and processing of personal data (the so-called DPA agreement) which clearly sets out the supplier’s obligations to treat the personal data they obtain in this relationship in accordance with the law and other regulations in force and that they themselves fully comply with the General Data Protection Regulation and that they apply adequate organizational and technical data protection measures. If the law obliges us to obtain your consent or we, for some other reason, consider that your consent is required in certain circumstances, we will request it before sharing your personal data. After you have provided us with your personal data, it is possible to update and modify them or to request their deletion by e-mail at gdpr@radinprint.hr. You can also use this e-mail to ask other privacy-related questions or submit your complaints regarding privacy breaches. In order to prevent unauthorized requests, in the process of exercising your rights we will ask you to complete the form for exercising the rights of data subjects (natural persons) and forward it to us.
Social media
If you are a member of various social media such as Facebook, Twitter, Instagram, LinkedIn, etc., you should be familiar with the tools provided by these sites and how to share personal data on social media profiles. In addition, depending on the choice regarding the settings on various social media, certain personal data may be shared with Radin print d.o.o., such as information on your online activities, social media profiles (e.g. interests, marital status, sex, username, photo, comments and the content you have posted/shared, etc.).
Opt-out option for the newsletter
Each recipient of the Radin print d.o.o. newsletter may opt out of it by sending an e-mail at gdpr@radinprint.hr requesting that they no longer wish to receive it and entering the mail address to which they received the newsletter. Immediately upon receiving such request, a Radin print d.o.o. employee will remove the mail address from the list of the newsletter recipients and erase all correspondence permitted by law and may notify the applicant in writing on exercising the right to erasure.
Links to other websites
On the Radin print d.o.o. website, you can find links to other websites with useful information. Such websites may operate independently of Radin print d.o.o. and may have their own privacy notices, statements or rules. We strongly recommend that you review them to find out how your personal data may be processed in relation to these websites, as we are not responsible for the content of websites that are not owned or managed by Radin print d.o.o., or for their use or privacy practices.
On its business premises, Radin print d.o.o. uses its own video surveillance to protect property and persons and informs visitors in advance (employees, existing and potential clients, visitors, suppliers, freelancers and others accessing the premises) by displaying prominent sings and by Radin print d.o.o. publicly disclosing in its Privacy Policy that it uses video surveillance to monitor the access to the business premises as well as the interior of the premises. Video surveillance is used exclusively for that and no other purpose.
The management, maintenance and processing of personal data collected through video surveillance are carried out by the company Kolnoa sustavi zaštite d.o.o. as the data processor. Radin print d.o.o. has signed an Agreement on Personal Data Processing and a Confidentiality Agreement with the company Kolnoa sustavi zaštite d.o.o.
The basis for using video surveillance in terms of the protection of valuable assets and the protection of persons accessing the premises has been declared an institute of legitimate interest and, for the same purpose, a Proportionality Test and an adequate DPIA risk analysis and impact assessment have been carried out.
The manner of using, managing and archiving recordings is regulated by the internal Video Surveillance Regulations and adequate technical and organizational data protection measures are in place.
There are prominent notices on the site indicating that the area is under video surveillance.
Radin print d.o.o. does not communicate in any sense with children and/or minors. If such contact happens to take place, any contact and communication with children and minors shall be carried out in such a way as to communicate, discuss, negotiate and conclude an agreement only with the parent/guardian. A contract, approval, consent and any other legally binding document shall be signed only by the parent/guardian.
We store and process only those data and from those users who have given their personal consent for the data processing and/or in accordance with contractual obligations or we have obtained such data on the basis of a law or contract. The privacy protection of personal data is permanent and we take all protection measures in accordance with the General Data Protection Regulation.
Radin print d.o.o. has set up a number of technical and organizational measures for personal data protection according to the estimated risks to personal data. These measures are related to the protection of office documents, computer protection, employee code of conduct, contractual relations with external service providers. In addition, financial transactions are regulated by law and are supervised by CNB which means that data is protected exactly as financial institutions are obliged to protect it. Also, Radin print d.o.o. applies certain and applicable data protection methods in accordance with the ISO/IEC 27001:2022 standard.
We wish to get to know you better in order to provide you with a better service while respecting your choice regarding the way we use your personal data.
Consent
You may be asked to give your consent for the collection and use of data.
Right to erasure
You may request the erasure of all your personal data for the use of which you have previously given your consent, unless there is a legal impediment to the erasure of which we will adequately inform you.
Data portability
You have the ability to transfer your personal data from one electronic processing system to another without being prevented from doing so by the data controller.
Withdrawal of consent
You have the right to fully or partially, without consequences and an explanation, withdraw the given consent and request the cessation of processing of your personal data and marketing activities directed at you. You can submit the withdrawal in person, by e-mail or by post to Radin print d.o.o., Gospodarska ulica 9, 10431 Sveta Nedelja or by e-mail at gdpr@radinprint.hr
Right to restriction of data processing
The data subject shall have the right to obtain from the controller restriction of processing if:
Please note that we accept and take seriously our responsibility to protect the personal data you entrust us from loss, abuse or unauthorized access.
All collected data shall be retained until the end of the purpose or as stipulated by law.
For any further questions regarding the collection and processing of personal data, you can always contact us at Radin print d.o.o., Gospodarska ulica 9, 10431 Sveta Nedelja or by e-mail at gdpr@radinprint.hr.